Frequently Asked Questions
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What products do you offer for partnership?
Jersey Bakery specializes in bread, cake, ice cream and pastry products, as well as other food products that provide solutions for cafes, restaurants and offices.
Can I request customizationsfor wholesale orders? (ex. packaging, product modification)
Absolutely. We craft products based on what suits your brand the most.
Can I request samples before placing a wholesale order?
As soon as we get an idea of your needs, the Research & Development team will create product samples for you to try.
What is your lead time? (For samples)
We can give samples as early as 2 days from our initial meeting.
Is there contracted rates for bulk or recurring orders?
We do give special rates or incentives depending on volume and frequency of order.
What are the payment terms for bulk orders?
For the first three orders, we shall require a 50% downpayment to secure your orders and the balance payable upon receipt of orders.
Do you offer delivery for bulk orders?
As long as the MOQ is met, we can deliver your orders free of charge. Otherwise, you may arrange pick up of your orders at our commissary.
Are there any specific delivery days for bulk orders?
We do order fulfillment from Mondays to Fridays.
What is your return & refund policy for bulk orders?
Once you or your authorized representative accepts your order, such order can no longer be returned nor refunded.
How to be our partner?
We will gather information about your business for proper profiling and you’re set.
Do you accept restaurant consultancy?
Yes, one of our services is consultancy. Chef Jehrad Dolino specialty is developing and consultancy for Food and Beverage businesses.
For any inquiries, simply send an e-mail of your queries to jerseybakeryph@gmail.com and Chef Jehrad will answer you soon after.